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Customer Services / contact us

Aspen is committed to providing a high standard of service. Our Customer Services Division is can be reached on our customer careline which can be called for enquiries, information relating to product lines, new launches and any listed product price.

For all enquiries including pricing or trading policies, please contact our customer careline on 0800 122 912 Mondays to Thursdays between 08h00 – 16h30, and Fridays between 08h00 – 15h30. The customer services division does not operate on weekends or public holidays. You are also able to email us using the following link: email us

  • Feedback
  • Supply Logistics

Aspen’s products are available from your local pharmacy. Our consumer products are also available from most retail stores and supermarkets in South Africa.

Contact us

Switchboard: +27 11 2393000
Customer Careline (SA): 0800 122 912 or 0800 112 912

Medical Careline (SA): 0800 118 088

Physical Address:
Healthcare Park
Woodlands Drive

Postal Address:
P O Box 1587
Gallo Manor

Thank you for making contact with Aspen Pharmacare.

Whether you’re a customer, an investor,  a healthcare professional, a journalist or a job seeker, you can find the best way to contact us below.

Please note, we cannot respond to questions about general medical information or questions regarding your personal medical condition. If you have questions about a specific medical condition, please consult a healthcare professional.

If you are looking for contacts within a specific country or market, you can search for specific contacts through our worldwide contact information.

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